Market research report on delivery services Ukraine. 2024 year
| Date of Preparation: | October 2024 year |
| Number of pages: | 73 |
| Graphs and charts: | 67 |
| Tables: | 65 |
| Payment method: | prepayment |
| Production method: | e-mail or courier electronically or in printed form |
| Report language: | ukrainian, russian, english |
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Detailed contents:
1. Internal market
1.1 General characteristics of the domestic delivery market
1.1.1 Analysis of domestic delivery market development trends
1.1.2 General indicators of the domestic delivery market
1.1.3 Evaluation of the shadow segment of internal delivery
- Identification of dispatch-based services that are defined as "shadow"
- Evaluation of their volume on the domestic delivery market
1.1.4 Regional structure of the domestic delivery market
1.2 Shares of the main operators of the specified markets
- Financial indicators
1.3 Degree of Competition and Risks. Factor analysis of competitors' market shares (by revenue in 2022-2023)
1.4 Product cost, profitability
1.5 B2C segment of internal delivery
1.5.1 Segmentation of the domestic delivery market
1.5.2 Survey results (domestic delivery market)
- Change in consumer preferences (trends from consumers in the domestic market)
- Frequency of using services in the domestic market
- Ordering online and using post offices
- Preferences for domestic delivery service providers
1.6 B2B segment of internal delivery
1.6.1 Segmentation of the domestic delivery market
1.6.2 Survey results (domestic delivery)
- Change in consumer preferences (trends on the part of domestic delivery consumers)
- Frequency of using services
- Methods of sending parcels
1.6.3 Preferences by service provider companies
1.7 Price and pricing in the domestic delivery market
1.7.1 Prices for domestic delivery services
1.7.2 Description of factors affecting price formation, structure
1.8 Services on the market
2. International market
2.1 General characteristics of the international delivery market
2.1.1 Analysis of trends in the development of the international delivery market
2.1.2 General indicators of the international delivery market
2.1.3 Evaluation of the shadow segment of international delivery
- Identification of dispatch-based services that are defined as "shadow"
- Evaluation of their volume on the market of international delivery
2.2. The shares of the main operators of the specified international delivery markets
2.3 B2C segment of international delivery
2.4 B2B segment of international delivery
2.5.1 Prices for international delivery services
2.5.2 Description of factors affecting price formation, structure
2.6 International delivery services
3. Branding and advertising (analysis of the positioning of competitors on the market, presence in promotion channels)
4. Conclusions. Predictive market indicators
4.1 Conclusions and forecast trends of market development
4.2 Construction of market development hypotheses. Forecast indicators of market development in 2024-2025.
4.3 Recommendations for market development
5. Investment attractiveness of the industry. SWOT analysis of the Customer's company on the market
6. Appendices
Survey methodology
List of Tables:
1. Market capacity served by operators in 2022 -1 sq. 2024 in Ukraine, in monetary and physical terms, million UAH and million shipments
2. The shadow market of delivery services in Ukraine in 2023,
in monetary terms, million UAH
3. Regional structure of the delivery services market by key segments in 2023, %
4. The structure of respondents’ answers (based on a survey of 568 respondents) by main market operators by type of delivery in 2023, in natural terms, %
5. Volumes of domestic shipments by the main market operators in 2021-2023, in physical and monetary terms, million units and million UAH
6. Financial indicators of postal service market operators 2021-2023, UAH million
7. Financial indicators of operators of the operational delivery market 2021-2023, UAH million
8. Financial indicators of taxi delivery market operators 2021-2023, UAH million
9. Factor analysis of the largest companies in the market of postal services
10. The main operators in the market of postal and courier services in Ukraine by net income, gross profit and profitability in 2022-2023, UAH million, %
11. The main operators on the market of operational delivery in Ukraine by net income, gross profit and profitability in 2022-2023, UAH million, %
12. The main operators on the market of taxi delivery services in Ukraine by net income, gross profit and profitability in 2022-2023, UAH million, %
13. Frequency of sending documents and parcels by method in Ukraine, %
14. Frequency of receiving documents and parcels by method in Ukraine, %
15. Frequency of using carriers for sending documents and parcels up to 30 kg, %
16. Frequency of using carriers to receive documents and parcels up to 30 kg, %
20. Evaluation of companies according to five characteristics, %
21. Frequency of using different delivery methods for sending parcels, %
22. Frequency of using carriers for sending documents, %
23. Frequency of using carriers to send parcels up to 30 kg, %
24. Frequency of using carriers to send parcels over 30 kg, %
25. Frequency of use by carriers in the express delivery segment, %
26. Evaluation of companies according to five characteristics, %
27. Prices (tariffs) on the postal transportation market in Ukraine in 2023, UAH
28. Current prices (tariffs) on the postal transport market in Ukraine as of June 2024, UAH
29. Average prices on the taxi delivery market in 2023, UAH
30. Prices for delivery across Ukraine in the segment of post machines in 2023, hryvnias
31. Services of the main operators in the market of postal services
32. The number of post machines of the main operators as of the beginning of 2024, pieces
33. Additional services of the main market operators in terms of individuals and legal entities
34. Capacity of the official market of international postal services (international delivery) in 2022-2023 in Ukraine, in monetary and physical terms, million UAH and million shipments
35. The shadow market of international delivery services in Ukraine in 2023,
in monetary and physical terms, UAH million and UAH million
36. Market shares of the main operators of postal and courier international transportation in 2023, in monetary terms, %
37. International delivery by main operators and geography in 2023, in physical and monetary terms, million units and million UAH
38. Frequency of using carriers to send parcels abroad, %
39. Frequency of using carriers to receive parcels from other countries, %
40. Current prices for delivery in the segment of international transportation to Poland
(Kyiv-Warsaw route) as of the end of 2023, UAH
41. Current prices for delivery in the segment of international transportation to Germany
(Kyiv-Berlin route) as of the end of 2023, UAH
42. International delivery services of the main market operators in terms of individuals and legal entities
43. Use of advertising channels in the delivery market in Ukraine among the main operators
44. Comparison of advertising campaigns, audience reaction and their final impact (effectiveness)
45. Result table of application of IMC (integrated marketing communications) by the company
46. The most popular publications of the company in social networks
47. Result table of application of IMC (integrated marketing communications) by the company
48. The most popular publications of the company in social networks
49. Result table of application of IMC (integrated marketing communications) by company
50. The most popular publications of the company in social networks
51. Result table of application of IMC (integrated marketing communications) by the company
52. The most popular publications of the company in social networks
53. Result table of application of IMC (integrated marketing communications) by the company
54. The most popular publications of the SAT company in social networks
55. Result table of application of IMC (integrated marketing communications) by
56. Significant events of the main market operators in 2023-2024
57. SWOT analysis of the company
58. List and description of the main operators in the market of postal and courier transportation in Ukraine
59. List and description of the main operators in the market of operational delivery in Ukraine
60. List and description of the main operators on the market of taxi delivery services in Ukraine
61. List and description of the main operators on the e-commerce market in Ukraine
62. Belonging to TM of postal companies to the main operators in the market of postal services in Ukraine
63. Result table of application of IMC in the market of postal and courier services
64. Analysis of the presence of market operators in online communication channels
65. Analysis of the activity of market operators in online communication channels
List of graphs and charts:
1. Total market capacity of postal and courier services (without the shadow segment) in Ukraine in 2022-1 sq. 2024, in monetary terms, million UAH
2. Share of users by other types of delivery, %
3. Market shares of the main postal and courier operators in Ukraine by revenue in 2023, %
4. The structure of respondents' answers (based on a survey of 568 respondents) by key operators and types of delivery in 2023,
in natural terms, number of parcels, %
5. The structure of the company's revenue by areas of activity in 2023, %
6. The structure of the B2C segment by types of delivery in 2023, in natural terms, %
7. The share of market operators in the segment of shipments from branches in 2023,
in natural terms, %
8. The share of market operators in the segment of post machines in 2023, in natural terms, %
9. The share of market operators in the courier delivery segment in 2023,
in natural terms, %
10. Change in the frequency of orders in 2023 compared to 2022, %
11. Change in customer preferences regarding carrier companies in 2023 compared to 2022, %
12. The main purpose of using postal and courier delivery services, %
13. Frequency of document and parcel shipments across Ukraine, number of shipments per month, %
14. Frequency of receipt of documents and parcels in Ukraine, number of shipments per month, %
15. Frequency of using express delivery services day by day,
number of shipments/receptions per month, %
16. Frequency of orders in Ukrainian online stores, number of times per month, %
17. The most popular product categories when ordering in Ukrainian online stores, %
18. The most popular online shopping resources, %
19. The most popular sites during online orders, %
20. The most popular methods of sending documents and parcels in Ukraine, %
21. The most popular methods of receiving documents and parcels in Ukraine, %
22. The most popular carriers for sending documents and parcels, %
23. The most popular carriers for receiving documents and parcels, %
24. Structure of the B2B market by types of delivery in 2023, in natural terms, %
25. The share of market operators in the segment of shipments from branches in 2023,
in natural terms, %
26. The share of market operators in the segment of post machines in 2023, in natural terms, %
27. The share of market operators in the courier delivery segment in 2023,
in natural terms, %
28. Change in the number of shipments in 2023 compared to 2022, %
29. Frequency of document and parcel shipments, number of shipments per month, %
30. Shipments by companies by type, %
31. Frequency of mailing of letters and documents by companies, number of mailings per month, %
32. Frequency of receipt of letters and documents by companies, number of receipts per month, %
33. Frequency of shipments of parcels up to 30 kg by companies, number of shipments per month, %
34. Frequency of receipt of parcels up to 30 kg by companies, number of receipts per month, %
35. Frequency of shipments of parcels over 30 kg by companies, number of shipments per month, %
36. Frequency of receipt of parcels over 30 kg by companies, number of receipts per month, %
37. Frequency of shipments of pallets by companies, number of shipments per month, %
38. Frequency of using express delivery services day by day,
number of shipments/receptions per month, %
39. The most popular methods of sending orders, %
40. The most popular categories of goods when sent by companies, %
41. The most popular methods for sending documents, %
42. The most popular methods for sending parcels up to 30 kg, %
43. The most popular methods for sending parcels over 30 kg, %
44. The most popular companies in the express delivery segment, %
45. Market shares of the main operators of postal and courier international transportation in 2023, in natural terms, %
46. Geography of import of parcels to Ukraine in 2023, in natural terms, %
47. Frequency of sending documents and parcels to other countries, number of shipments per month, %
48. Shipments of parcels abroad by type, %
49. The most popular carriers for sending parcels abroad, %
50. Frequency of receipt and parcels from other countries, number of shipments, %
51. Receiving parcels by type from other countries, %
52. Main countries from which Ukrainians order goods, %
53. The main foreign sites on which orders are most often made to Ukraine, %
54. The most popular carriers for receiving parcels abroad, %
55. Frequency of sending documents and parcels to other countries, number of shipments per month, %
56. The most popular carriers for sending parcels abroad %
57. Shipments of parcels abroad by type, %
58. Hierarchy of marketing campaigns (sources of communication) of the main market operators in 2023-1 h 2024
59. The number of searches for marketing campaigns of company, number of requests, units
60. The number of searches for company stamps by keywords in Ukraine in 2023-1 h 2024, million requests
61. The number of searches for postal services by keywords in Ukraine in 2023-1 h 2024, million requests
62. Frequency of the main market operators by the number of search requests (by keywords) in Ukraine in 2023-1 h 2024, number of requests, %
63. The number of requests for the main operators of the postal services market by keywords in Ukraine in 2023-1 h 2024, the number of requests
64. Perception of the main market operators by the respondents according to the criterion of modernity and innovativeness, %
65. Perception of the main market operators by the respondents according to the trust criterion, %
66. Perception of the main market operators by respondents in terms of service quality, %
67. Forecast indicators of the development of the delivery services market in Ukraine in 2023-2025, in monetary terms, millions of hryvnias
